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Welcome to nK Support System!


Before submitting ticket please read the following:

  • 1 Read the documentation of the item
  • 2 View articles https://nk.ticksy.com/articles/
  • 3 Update your WordPress, theme and all plugins to the latest versions
  • 4 Deactivate all 3rd party plugins and see if the problem remains
  • 5 Include your website URL and point to the exact location where the issue appears. Screenshots are welcome too.
  • 6 We will get back to you as soon as possible, usually within 24-48 hours. Please, wait for an answer from us and don't create replies in the ticket, otherwise, your ticket will go to the end of the queue and you will need to wait for another 24-48 hours.





Hosting

We recommentd you use WP Engine for better WordPress experience.


Customizations

Please note that customizations are not included in our support scope. But we recommend our friends, that will make a custom job for you - https://wpkraken.io/

  Article Categories

15 Articles Godlike - WP

Can't enable Mega Menu

Manually Show/Hide Preloader using JavaScript

Fatal Error... memory exhausted

+12 more

20 Articles Youplay - WP

WordPress Themes FAQ

Change navbar background color

Change images and banners overlay color

+17 more

11 Articles Skylith - WP

Can't finish Demo Data Import

Install Theme

Fatal Error... memory exhausted

+8 more

1 Article Skylith - HTML

Google Map API Warning (NoApiKeys)

5 Articles GodLike - HTML

Make menu dropdown work without JavaScript

Make count "up" in countdown plugin

Manually Show/Hide Preloader using JavaScript

+2 more

4 Articles Youplay - HTML

Change footer background color overlay

Make dropdown items links clickable

Add top menu link inside dropdown on mobile devices

+1 more

12 Articles Piroll - WP

Activate Revolution Slider / Visual Composer (WPBakery Page Builder) / Advanced Custom Fields PRO

Make menu dropdown work without JavaScript

WordPress 5.0 (Gutenberg editor) compatibility

+9 more

12 Articles Snow - WP

Make menu dropdown work without JavaScript

Update Theme

Install Theme

+9 more

14 Articles Khaki - WP

Update WPBakery Page Builder (formerly Visual Composer) / Advanced Custom Fields PRO / Ghost Kit PRO / Revolution Slider

Can't enable Mega Menu

Activate Revolution Slider / Visual Composer (WPBakery Page Builder) / Advanced Custom Fields PRO

+11 more

12 Articles Musart - WP

How to manually import Demo data (if you faced with problems in one-click demo import)

WordPress Themes FAQ

Install Theme

+9 more

3 Articles Quator - WP

WordPress 5.0 (Gutenberg editor) compatibility

Theme is missing the style.css stylesheet

How to manually import Demo data (if you faced with problems in one-click demo import)

3 Articles Khaki - HTML

Google Map API Warning (NoApiKeys)

Add top menu link inside dropdown on mobile devices

Make menu dropdown work without JavaScript

3 Articles GoodGames - HTML

Add top menu link inside dropdown on mobile devices

Make menu dropdown work without JavaScript

Google Map API Warning (NoApiKeys)

1 Article Amdesk - HTML

Google Map API Warning (NoApiKeys)

10 Articles Umbrella - WP

Theme is missing the style.css stylesheet

Google Analytics

Install Theme

+7 more