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Welcome to nK Support System!


Before submitting ticket please read the following:

  • 1 Read the documentation of the item
  • 2 View articles https://nk.ticksy.com/articles/
  • 3 Update your WordPress, theme and all plugins to the latest versions
  • 4 Deactivate all 3rd party plugins and see if the problem remains
  • 5 Include your website URL and point to the exact location where the issue appears. Screenshots are welcome too.
  • 6 We will get back to you as soon as possible, usually within 24-48 hours. Please, wait for an answer from us and don't create replies in the ticket, otherwise, your ticket will go to the end of the queue and you will need to wait for another 24-48 hours.





Hosting

We recommentd you use WP Engine for better WordPress experience.


Customizations

Please note that customizations are not included in our support scope. But we recommend our friends, that will make a custom job for you - https://wpkraken.io/

  Article Categories

14 Articles Godlike - WP

Update Theme

Install Theme

Theme is missing the style.css stylesheet

+11 more

5 Articles GodLike - HTML

Google Map API Warning (NoApiKeys)

Add top menu link inside dropdown on mobile devices

Manually Show/Hide Preloader using JavaScript

+2 more

19 Articles Youplay - WP

WordPress Themes FAQ

Change navbar background color

Change images and banners overlay color

+16 more

4 Articles Youplay - HTML

Google Map API Warning (NoApiKeys)

Make dropdown items links clickable

Add top menu link inside dropdown on mobile devices

+1 more

11 Articles Piroll - WP

Activate Revolution Slider / Visual Composer (WPBakery Page Builder) / Advanced Custom Fields PRO

Make menu dropdown work without JavaScript

Can't finish Demo Data Import

+8 more

11 Articles Snow - WP

WordPress Themes FAQ

Install Theme

Theme is missing the style.css stylesheet

+8 more

13 Articles Khaki - WP

Activate Revolution Slider / Visual Composer (WPBakery Page Builder) / Advanced Custom Fields PRO

Make menu dropdown work without JavaScript

Install Theme

+10 more

11 Articles Musart - WP

Can't finish Demo Data Import

Fatal Error... memory exhausted

Activate Revolution Slider / Visual Composer (WPBakery Page Builder) / Advanced Custom Fields PRO

+8 more

12 Articles Riseapp - WP

Google Analytics

Update Revolution Slider / Visual Composer (WPBakery Page Builder) / Advanced Custom Fields PRO

Activate Revolution Slider / Visual Composer (WPBakery Page Builder) / Advanced Custom Fields PRO

+9 more

2 Articles Quator - WP

How to manually import Demo data (if you faced with problems in one-click demo import)

Theme is missing the style.css stylesheet

3 Articles Khaki - HTML

Make menu dropdown work without JavaScript

Google Map API Warning (NoApiKeys)

Add top menu link inside dropdown on mobile devices

3 Articles GoodGames - HTML

Make menu dropdown work without JavaScript

Google Map API Warning (NoApiKeys)

Add top menu link inside dropdown on mobile devices

10 Articles Umbrella - WP

Install Theme

Can't finish Demo Data Import

Fatal Error... memory exhausted

+7 more