Welcome to nK Support System!
Before submitting ticket please read the following:
- 1 Read the documentation of the item
- 2 View articles https://nk.ticksy.com/articles/
- 3 Update your WordPress, theme and all plugins to the latest versions
- 4 Deactivate all 3rd party plugins and see if the problem remains
- 5 Include your website URL and point to the exact location where the issue appears. Screenshots are welcome too.
- 6 Our maximum answer time about 2 business days, but we'll try to answer shortly.
Please note that customizations are not included in our support scope. But we recommend our friends, that will make a custom job for you - https://wpkraken.io/