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Welcome to nK Support System!


Before submitting ticket please read the following:

  • 1 Read the documentation of the item
  • 2 View articles https://nk.ticksy.com/articles/
  • 3 Update your WordPress, theme and all plugins to the latest versions
  • 4 Deactivate all 3rd party plugins and see if the problem remains
  • 5 Include your website URL and point to the exact location where the issue appears. Screenshots are welcome too.
  • 6 We will get back to you as soon as possible, usually within 24-48 hours. Please, wait for an answer from us and don't create replies in the ticket, otherwise, your ticket will go to the end of the queue and you will need to wait for another 24-48 hours.





Hosting

We recommentd you use WP Engine for better WordPress experience.


Customizations

Please note that customizations are not included in our support scope. But we recommend our friends, that will make a custom job for you - https://wpkraken.io/

  Article Categories

11 Articles Skylith - WP

Update WPBakery Page Builder (formerly Visual Composer) / Advanced Custom Fields PRO / Ghost Kit PRO / Revolution Slider

Activate Revolution Slider / Visual Composer (WPBakery Page Builder) / Advanced Custom Fields PRO

Update Theme

+8 more

1 Article Skylith - HTML

Google Map API Warning (NoApiKeys)

15 Articles Godlike - WP

Can't enable Mega Menu

Google Analytics

Theme is missing the style.css stylesheet

+12 more

5 Articles GodLike - HTML

Make count "up" in countdown plugin

Manually Show/Hide Preloader using JavaScript

Google Map API Warning (NoApiKeys)

+2 more

20 Articles Youplay - WP

WordPress Themes FAQ

Change navbar background color

Change images and banners overlay color

+17 more

4 Articles Youplay - HTML

Make dropdown items links clickable

Add top menu link inside dropdown on mobile devices

Google Map API Warning (NoApiKeys)

+1 more

12 Articles Piroll - WP

Make menu dropdown work without JavaScript

Fatal Error... memory exhausted

WordPress 5.0 (Gutenberg editor) compatibility

+9 more

12 Articles Snow - WP

Theme is missing the style.css stylesheet

WordPress 5.0 (Gutenberg editor) compatibility

Update WPBakery Page Builder (formerly Visual Composer) / Advanced Custom Fields PRO / Ghost Kit PRO / Revolution Slider

+9 more

14 Articles Khaki - WP

Can't finish Demo Data Import

Fatal Error... memory exhausted

Google Analytics

+11 more

12 Articles Musart - WP

Fatal Error... memory exhausted

Theme is missing the style.css stylesheet

Install Theme

+9 more

3 Articles Quator - WP

WordPress 5.0 (Gutenberg editor) compatibility

How to manually import Demo data (if you faced with problems in one-click demo import)

Theme is missing the style.css stylesheet

3 Articles Khaki - HTML

Google Map API Warning (NoApiKeys)

Make menu dropdown work without JavaScript

Add top menu link inside dropdown on mobile devices

3 Articles GoodGames - HTML

Make menu dropdown work without JavaScript

Google Map API Warning (NoApiKeys)

Add top menu link inside dropdown on mobile devices

1 Article Amdesk - HTML

Google Map API Warning (NoApiKeys)

10 Articles Umbrella - WP

Theme is missing the style.css stylesheet

WordPress Themes FAQ

Install Theme

+7 more