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  Public Ticket #1214925
Background Video Issue
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  • Chris started the conversation

    Hello,

    I have copied the entirety of the index.html file and pasted it into my Visual Studio MVC Project and opened the page in Chrome. The Chrome console states the following error: "Uncaught (in promise) DOMException: The play() request was interrupted by a call to pause().", at which point I noticed that the background video was not running. I have opened the same page in Internet Explorer and it worked perfectly fine. It also works in Chrome when I open the index.html page that is part of the demo provided by you.

    Please let me know what I need to do to remedy this issue.

    Thanks in advance.


    P.S. Pasting anything into this field results in the text being appended to the beginning of the paragraph, rather than at the location of the caret.

  •  521
    Nikita replied

    Hi.

    I have never worked with Visual Studio MVC and I don't know about specific things in it. Maybe it is just created some html tags, that breaks videos?

    Or maybe it's just a coincidence and video will work if you try to open this page again. These errors sometimes appears in youtube/video videos, when we are using Jarallax plugin, so I don't think that it is because of Visual Studio MVC.

    Could you compare html file, that comes with the template and html file, that you got when using it with Visual Studio MVC?

    Best regards, nK.

  • Chris replied

    Hey,

    Thank you for your answer.

    Too bad I didn't think of compiling the website and running it outside of Visual Studio. Everything works just fine like that, which leads to the conclusion that Visual Studio is racist towards Internet Explorer and only fucks up Chrome.

    Thank you again. I really love the theme by the way. #noragrets