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  Public Ticket #1332102
REFUND
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  • NAVIGAT3R started the conversation

    Hello,

    I purchased the Youplay theme and although I would have loved to use theme theme I cant because Wordpress gauged me with a $32/month fee just to upload the theme.  I was willing to pay $129 for a Premium membership and did thinking that would be enough, but nope.  The wanted me to pay $300+ dollars to upload a theme.  That's insane, I don't know how this is right?   So I cancelled my Premium plan because I cant afford their business plan which apparently is required to Upload a theme, which I assume was a pretty basic thing to do.


    Anyway, I know this isn't any fault of yours I'm just very upset that I cant have the theme I spent so many hours researching in Youplay.  Maybe its cheaper to host the HTML version but I have no coding knowledge what so ever and cant afford to pay a designer. I really was excited to use it and now I learned that Wordpresses pricing is just so unfair and retarded.


    I would like a full refund for the Youplay theme as Im not uploading it to the web or using it in anyway.  I literally bought it 30mins ago and I wasn't even able to upload it.


    Sincerely NAVI

  •  514
    Nikita replied

    Hi.

    Unfortunately, a refund will not be given as you downloaded the theme.

    I don't quite understand, why you have chosen so expensive host? You can purchase hosting with php and mysql support and upload WordPress and manage it by yourself (it is the cheapest solution).

    Or if you don't know how to install WordPress, you can choose some cheap WP hostings with installed WordPress. For example, this one - https://www.siteground.com/wordpress-hosting.htm. Starting from 7.95 €/MO.

    Or this one - https://www.dreamhost.com/wordpress/. There are so many cheap hostings.

    Best regards, nK.