By updating the theme, you will not lose any changes and customizations that you have made to your site, unless you modified the theme files, without using a child theme.
Our themes bundled with powerful Theme Dashboard. You can easily activate theme and use autoupdates. So, we recommend this way to update themes.
If you see the error "Download link could not be retrieved", please, try to reactivate the theme in Theme Dashboard. If this will not help, create a ticket https://nk.ticksy.com.
B. Install as New Theme
If you can access to your FTP host, you can update theme by simply replacing all files in wp-content/themes/theme_name
But if you want to make it from administration panel, follow this steps:
- In your WordPress dashboard go to Appearance > Themes and activate another theme
- Delete the current version of theme, that you want to update
- Follow the point 1. Install Theme