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Welcome to nK Support System!


Before submitting ticket please read the following:

  • 1 Read the documentation of the item
  • 2 View articles https://nk.ticksy.com/articles/ (you should be logged in with verified purchase)
  • 3 Update your WordPress, theme and all plugins to the latest versions
  • 4 Deactivate all 3rd party plugins and see if the problem remains
  • 5 Include your website URL and point to the exact location where the issue appears. Screenshots are welcome too.
  • 6 Our maximum answer time about 2 business days, but we'll try to answer shortly.





Hosting

We recommentd you use WP Engine for better WordPress experience.


Customizations

Please note that customizations are not included in our support scope. But we recommend our friends, that will make a custom job for you - https://wpkraken.io/